Modern watch with textured dial

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Warranty

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Warranty

Limited Warranty
We stand behind the quality of our products. Warranty coverage varies by brand and supplier.

What’s Covered
If your item arrives defective or not functioning as expected, contact us within 30 days of delivery and we’ll help resolve it.

What’s Not Covered
This warranty does not cover:

  • Normal wear and tear
  • Accidental damage (drops, impacts, water damage outside rated resistance)
  • Damage from misuse, modification, or unauthorized repairs
  • Battery replacement (if applicable)

How to Request Warranty Support
Email support@casualelegance.watch with:

  • Your order number
  • A brief description of the issue
  • Clear photos and/or a short video showing the problem

We’ll respond with the next steps as quickly as possible.

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